Betting is entertainment. At 393bet24, you have real tools to stay in control, spot warning signs, and play within your limits — because fun is only fun when it's mindful.
Six features available right now in your account — no red tape, no judgment
Set a daily, weekly, or monthly cap on deposits. Once active, no transaction above the limit will go through — even if you try. Increasing the limit has a mandatory 24-hour waiting period to protect against impulsive decisions. Everything can be configured in seconds from your account settings.
Set how much you're willing to lose per day, week, or month. Once that amount is reached, your account enters read-only mode until the next cycle — you can still access your history and make withdrawals, but no new deposits or bets will be accepted. Ideal for players who want to stick to a defined budget.
Set how much time per day you want to spend on the platform. 393bet24 displays visual alerts as you approach your limit and automatically ends your session when the configured time is reached. A great reminder for anyone who bets on their phone during their commute and loses track of time.
Pause your account for anywhere from 24 hours to 6 months with a single click. During the pause, deposits and bets are blocked. Withdrawals of real-money balance remain available. At the end of the period, the account is automatically reactivated — or you can choose to extend the pause. No explanation required.
If you feel that betting is causing problems in your life, you can request permanent self-exclusion from 393bet24. The account is closed permanently, your real-money balance is returned after verification, and no new registration using the same CPF is permitted. It's a decision 393bet24 respects and never questions.
393bet24 requires photo ID verification before the first withdrawal on any account. RG, CNH, or passport are accepted. This process ensures that only users aged 18 and over can access the platform's financial features — a real barrier, not just a checkbox saying "I confirm I am 18".
First things first: If you're going through a difficult time related to betting, 393bet24 has support available right now. Call CVV: 188 (free, 24 hours) or use the platform's live chat. Our team operates in Portuguese and handles every contact with complete confidentiality and zero judgment.
Responsible gambling isn't a footer disclaimer. It's a commitment that 393bet24 considers this a core part of how we operate — not because the law requires it, but because we believe a sustainable betting platform can only exist when its players are doing well.
Brazil has a vibrant betting culture: Brasileirão football, Campeonato Carioca rounds, UFC on Saturday nights, slots during the breaks, Live Casino in the early hours of Sunday morning. 393bet24 is part of that entertainment. And that is precisely why we have a responsibility toward everyone who uses our platform every day.
Playing responsibly means treating betting for what it is: a form of entertainment with money you can afford to lose. It's not an investment. It's not income. It's not a solution to debt. When betting stops being fun and starts causing anxiety, financial conflict, or a compulsive urge to play, it's time to use the tools 393bet24 provides — or to seek professional support.
393bet24 offers the tools described on this page because we believe that an informed player who is in control of their own experience is the best possible outcome — for them and for the platform. There is no healthy relationship with betting without conscious limits.
Gambling addiction rarely develops overnight. It builds gradually — and often the person in the middle of it is the last to notice. Recognizing the signs is the first step.
393bet24 lists below the most common behaviors associated with problem gambling. If you identify with three or more of these points, consider activating the platform's control tools or seeking outside support:
If you recognized yourself in any of these behaviors: you don't need to wait until you're "sure." Activate the account pause now, reach out to 393bet24 support via live chat, or call CVV for free at 188. The sooner, the better.
All responsible gambling tools from 393bet24 are accessible directly from your account dashboard — no need to contact support. The path is always: Account Menu → Settings → Responsible Gambling. See the step-by-step guide for each tool below:
Go to Settings → Responsible Gambling → Deposit Limit. Choose the period (daily, weekly, or monthly) and set your maximum amount in BRL. The change takes effect immediately. To increase your limit, a 24-hour waiting period applies — to lower it, the change is instant.
In Settings → Responsible Gambling → Loss Limit, set the maximum amount you're willing to lose per period. Once that amount is reached, the account automatically blocks deposits until the next cycle. You can check how much of your limit remains at any time from the dashboard.
In Settings → Responsible Gambling → Time Limit, choose how many hours per day you want to spend on the platform. 393bet24 displays a visible countdown on screen and sends a notification when you reach 80% of your time. At 100%, your session ends automatically.
In Settings → Responsible Gambling → Account Pause, select the period you want: 24 hours, 7 days, 30 days, 90 days, or 6 months. The pause takes effect immediately upon confirmation. Real balance withdrawals remain available throughout any pause period.
For permanent account closure, contact our support team via live chat or email at contato@393bet24.net with the subject line "Permanent Self-Exclusion". The process takes up to 48 business hours. Any remaining real-money balance will be returned via Pix after a final verification. No new account registration using the same CPF is permitted after self-exclusion.
In your account dashboard, go to History → Transactions & Bets to see a full report of deposits, withdrawals, bets, and results. Your complete history is a powerful self-awareness tool — seeing exactly how much you wagered in a month with real data is often far more revealing than any subjective impression.
This questionnaire is not a clinical diagnosis. It's a reflection tool so you can honestly assess your relationship with betting. Answer sincerely — your results are for your eyes only.
A 393bet24 offers internal support, but recognizes that some situations require specialized care. If you or someone close to you is struggling with betting-related issues, use the channels below — all free and confidential:
Our team is available 24 hours a day via the platform's live chat. For responsible gambling queries, self-exclusion, or activating control tools, chat is the fastest route. Email: contato@393bet24.net.
CVV offers free, confidential emotional support 24 hours a day at 188. It assists people experiencing emotional distress, including issues related to gambling addiction. Available across all of Brazil at no call cost.
CAPS are public mental health centers within the SUS network that provide free care for people dealing with dependency-related disorders, including pathological gambling. Find the nearest unit in your city through the Ministry of Health website or at your local UBS.
Gamblers Anonymous (GA) has support groups in cities across Brazil as well as online meetings. The 12-step program is free, voluntary, and built on mutual support among people with shared experiences. It is one of the leading support networks for gambling addiction in Brazil.
Sign up with a minimum deposit of R$ 10.00 via Pix and set your control limits right on your first login. Responsible betting starts with staying within your own limits.
393bet24 is a licensed betting platform for users aged 18 and over. Use it responsibly and within your financial means. Read our Terms and Conditions and our Privacy Policy. If you're struggling, call CVV: 188.