Legal Documentation

393bet24 Terms and Conditions — Platform Rules and Guidelines

By creating an account or using any 393bet24 service, you agree to the conditions set out in this document. Please read it carefully before you start playing.

Last updated: January 1, 2026 Language: Brazilian Portuguese

What These Terms Cover

A summary of the key points before you read the full 393bet24 document

Eligibility and Registration

393bet24 is restricted to users aged 18 and over who are residents of Brazil. Registration requires accurate information — CPF, full name, valid email, and mobile number. One account per CPF, no exceptions.

Deposits & Withdrawals in BRL

All amounts are processed in Brazilian reais (R$). Minimum deposit of R$ 10.00 via Pix. Withdrawals processed in up to 2 minutes via Pix, with no fee. KYC required before the first withdrawal.

Bonuses and Rollover

Welcome bonus of up to R$ 500.00 subject to minimum rollover. Each promotion has specific requirements detailed on the offer page. Bonuses cannot be directly converted into cash.

Sports Betting

Confirmed bets are final. 393bet24 reserves the right to cancel bets in the event of an obvious odds error or cancelled events. The official result takes precedence over any broadcast.

Account Security

You are responsible for keeping your password confidential. 393bet24 will never ask for your password via email or chat. Enable two-factor authentication for additional account security.

Responsible Gaming

393bet24 provides self-exclusion tools, deposit limits, and account pause options. The platform is meant to be enjoyed as entertainment — never as a source of income.

Important notice: By registering or using any service provided by 393bet24, you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you disagree with any provision, do not create an account or use the platform. These terms constitute the entire agreement between you and 393bet24 and take effect immediately upon registration.

1Platform Eligibility

Access to and use of 393bet24 is available exclusively to individuals who meet all of the following requirements:

  • Be at least 18 (eighteen) years of age on the registration date;
  • Be a resident of Brazil and hold a valid CPF issued by the Receita Federal do Brasil;
  • Be of full legal capacity under the Brazilian Civil Code;
  • Not be subject to any active self-exclusion measure at 393bet24 or under national problem-gambling exclusion programs;
  • Not be an employee, partner, immediate family member, or service provider directly linked to the operations of 393bet24 or its game suppliers.

393bet24 reserves the right to request identity and age verification documents at any time. Unauthorized access by minors constitutes a serious breach of these terms and may result in immediate account closure and reimbursement of the real-money deposited balance only, with no bonuses or accumulated winnings.

Important: Creating an account on behalf of someone else, using another person's CPF, or providing false information during registration is strictly prohibited. Accounts created with fraudulent data will be permanently closed and any remaining balance will be forfeited.

2Account Opening & Management

Each user may hold only one single account at 393bet24. Creating multiple accounts — even with different CPFs or email addresses — is prohibited and may result in the permanent suspension of all accounts involved, with balances held pending investigation.

At registration, you must provide: your full name as it appears on your RG or CNH, CPF, date of birth, a valid email address, and an active mobile number with a Brazilian area code (DDD). All of this information is required for the KYC (Know Your Customer) process mandated by applicable regulations.

The user is solely responsible for keeping their login credentials (email and password) confidential. The 393bet24 never asks for your password through any channel — chat, email, or phone. If you suspect unauthorized access to your account, notify the platform's support team immediately at contato@393bet24.net or via live chat.

Identity verification (KYC) is required before your first withdrawal can be processed. You will need to provide: a government-issued photo ID (RG, CNH, or passport), proof of address issued within the last 3 months, and in some cases, proof of the payment method used for your deposit.

Accounts that remain inactive for 12 or more consecutive months may be subject to a monthly maintenance fee of R$ 5.00 on the remaining balance, until the account is closed. The user will be notified by email before any such charge is applied.

3Deposits, Withdrawals & Payment Methods

All amounts on the 393bet24 are processed exclusively on Brazilian Reais (R$). The platform does not operate in foreign currencies.

The deposit and withdrawal methods accepted by 393bet24 are:

  • Pix — Processing in seconds (deposits) and up to 2 minutes (withdrawals), 24 hours a day, 7 days a week, at no charge;
  • Boleto Bancário — Settlement within up to 3 business days after payment;
  • Credit and Debit Card — Visa and Mastercard, immediate processing;
  • PicPay — Available for deposits, processed immediately;
  • Mercado Pago — Available for deposits, processed immediately;
  • TED Bank Transfer — Nubank, Itaú, Bradesco, and Banco do Brasil; processing within 1 business day.
Operation Minimum Amount Maximum Amount Timeframe Fee
Deposit (Pix) R$ 10.00 R$ 50,000.00 Instant Zero
Withdrawal (Pix) R$ 20.00 R$ 30,000.00/day Up to 2 minutes Zero
Deposit (Boleto) R$ 20.00 R$ 5,000.00 Up to 3 business days Zero
Deposit (Card) R$ 20.00 R$ 10,000.00 Instant Zero

Withdrawals are processed exclusively to Pix accounts and keys registered under the same CPF linked to the 393bet24 account. Withdrawals to third-party accounts are not permitted under any circumstances. Withdrawals above R$ 10,000.00 may be subject to additional security verification, with an extended review period of up to 48 business hours.

If money laundering, fraud, or misuse of payment methods is suspected, 393bet24 reserves the right to temporarily suspend withdrawals and request additional documentation in accordance with applicable Brazilian law (Lei nº 9.613/1998 and COAF supplementary regulations).

4Bonuses, Promotions, and Rollover

The 393bet24 periodically offers bonuses and promotions to its users, including welcome bonuses, free spins, cashback, and seasonal offers. Each promotion has its own specific terms published on the corresponding page, which must be read in full before participating.

The welcome bonus of up to R$ 500.00 is available to new registrations on the first deposit only. The general conditions applicable to all platform bonuses are:

  • Bonuses cannot be withdrawn directly — only winnings resulting from completed rollover requirements are eligible for withdrawal;
  • The standard rollover is 3x (three times) the bonus amount received, unless otherwise specified in the promotion;
  • The rollover period is 30 calendar days from the date the bonus is credited;
  • Single bets with odds below 1.50 do not count toward Sports Betting rollover requirements;
  • For rollover in slots, each spin counts in full, regardless of the amount wagered per spin;
  • Expired bonuses where the rollover has not been met are automatically cancelled and will not be converted to real-money balance;
  • Participation in multiple simultaneous promotions may be subject to specific restrictions indicated in each offer;
  • 393bet24 reserves the right to cancel, modify, or end any promotion with 24 hours' prior notice posted on the site.

Any attempt to manipulate the bonus system — by creating multiple accounts, using automation software, or betting on all possible outcomes of the same event to artificially meet rollover requirements — will result in the immediate cancellation of all bonuses and may lead to permanent account closure.

5General Sports Betting Rules

Sports Betting at 393bet24 covers more than 30 sports, including football (Brasileirão Série A and B, Copa do Brasil, Copa Libertadores, Copa Sul-Americana), MMA and UFC, basketball (NBB and NBA), volleyball, e-sports (CBLOL, CS2, Valorant), tennis, Formula 1, and more. The following general rules apply to all bets:

  • A confirmed bet is final and cannot be cancelled by the user, except when the Cash Out feature is available and used within the eligible timeframe;
  • The official result issued by the event's governing body takes precedence over any live broadcast, partial scoreline, or third-party information;
  • Events postponed, suspended, or cancelled before reaching 90% of regulation time (in football) will result in all bets being refunded at odds of 1.00;
  • In the event of an obvious pricing error (typo, technical fault, or incorrect odds due to human error), 393bet24 reserves the right to cancel the affected bets and refund the amount wagered, regardless of the outcome;
  • Bets placed after the official start of an event in pre-game markets are automatically voided and refunded;
  • Cash Out — when available — lets you settle a bet before the final result. The amount offered reflects current event conditions and may be lower or higher than your original stake;
  • A parlay (accumulator) bet requires all selections to win in order for the payout to be made. An invalid selection within a parlay results in the bet being recalculated without that selection.

The minimum single bet amount at 393bet24 is R$ 1.00 and of R$ 5.00 for parlay bets. Maximum limits vary by market, sport, and event, and may be adjusted by the platform based on risk assessment without prior notice.

6Casino Games — Slots, Live Casino & Crash Games

The casino catalog of 393bet24 includes over 2,000 slots, more than 200 Live Casino tables, and crash games such as Aviator. All games are provided by certified developers whose RNGs (random number generators) are audited by independent laboratories, including eCOGRA and iTech Labs.

The RTP (Return to Player) percentage for each game is set by the game provider and is available in the info sheet for each title. 393bet24 does not interfere with game outcomes — every round is determined solely by the provider's software, independently and at random.

  • The live casino streams tables in real time — connection issues during an active round may result in the bet being voided if the outcome cannot be confirmed by the server logs;
  • In crash games, the decision to cash out rests entirely with the user. A technical connectivity failure on the user's end does not oblige 393bet24 to refund bets lost for that reason;
  • The minimum bet amount for slots is R$ 1.00 per round, varying by title. The maximum amount per round is defined in each game's settings;
  • Free spins awarded as bonuses have a fixed bet value set by the platform, and any winnings are credited as bonus balance subject to the applicable rollover requirement.

Progressive jackpots accumulate in real time based on bets placed by all eligible players. The amount displayed is an estimate and may vary. Jackpot payouts are subject to full KYC verification before processing, regardless of the amount.

7Platform Conduct and Acceptable Use

Use of 393bet24 must be individual and personal. The following conduct is strictly prohibited on the platform:

  • Using bots, automated scripts, third-party software, or any tool that simulates human actions on the platform;
  • Betting on all possible outcomes of an event in order to guarantee a profit regardless of the result (systematic arbitrage);
  • Creating multiple accounts to claim welcome promotions more than once;
  • Share your login credentials with others or allow third parties to use your account;
  • Attempting to access or modify other users' information or the platform's internal systems;
  • Use the platform for money laundering or any illegal activity under Brazilian law;
  • Using insider information about sporting events to gain an unfair advantage in betting.

393bet24 monitors gameplay patterns and may request clarification from the user in cases of atypical behavior. Confirmation of any prohibited conduct may result in immediate account suspension, bonus cancellation, withholding of improperly obtained winnings, and reporting to the relevant authorities where applicable.

8Responsible Gaming

The 393bet24 maintains a firm responsible gaming policy. The platform is a form of entertainment and should never be seen as a source of income. We offer the following tools to help you stay in control of your gaming experience:

  • Deposit Limit: Set daily, weekly, or monthly deposit caps. Once configured, these limits take effect immediately. Limit increases are subject to a 24-hour waiting period before becoming active;
  • Loss Limit: Set the maximum amount you're comfortable losing per session or period. Your account will automatically pause once that limit is reached;
  • Time Limit: Set session time alerts and limits to avoid extended play without breaks;
  • Account Pause: Pause your account for 24 hours up to 6 months. During the pause, deposits are blocked and existing bets continue to run their normal course;
  • Permanent Self-Exclusion: Request permanent account closure due to problem gambling. Any remaining real-money balance will be returned after verification.

If you or someone close to you needs support related to problem gambling, we recommend reaching out to CVV at 188 (24 hours, free of charge) or with mental health professionals. Our support team can also point you to help resources available in Brazil.

9Privacy, Data Protection, and Cookies

The processing of personal data by 393bet24 is governed by the General Personal Data Protection Law (LGPD — Law No. 13,709/2018). The data collected is used exclusively for:

  • Identity verification and fraud prevention (KYC/AML);
  • Processing of deposits, withdrawals, and financial transactions;
  • Communications about your account, bonuses, and service updates;
  • Compliance with legal and regulatory obligations applicable to the betting industry;
  • Ongoing platform improvement based on aggregated and anonymized behavioral analysis.

393bet24 does not sell, rent, or share your personal data with third parties for commercial purposes without your explicit consent. Data may be shared with competent Brazilian authorities when required by law or court order. To exercise your data subject rights under the LGPD (access, correction, deletion, portability), contact us at contato@393bet24.net. See our Privacy Policy for additional details.

10Account Suspension, Blocking, and Closure

The 393bet24 may suspend, block, or close a user account in the following situations:

  • Violation of any provision of these Terms and Conditions;
  • Providing false information or fraudulent documents during registration or KYC;
  • Reasonable suspicion of money laundering, fraud, or match-fixing;
  • User's own request (voluntary closure);
  • Order from a competent regulatory or judicial authority;
  • Extended inactivity as described in section 2 of these Terms.

In the event of account closure due to a terms violation, 393bet24 reserves the right to withhold bonus balances and any winnings obtained through prohibited conduct. Real-money deposits that have not been used will be returned to the user after verification, except in cases where fraud or illegal activity is established, in which case funds may be retained in accordance with applicable law.

Users may request voluntary account closure at any time via live chat or email. Any remaining real-money balance will be returned via Pix within up to 5 business days after the final identity verification is completed.

11Applicable Law, Jurisdiction, and Terms Updates

These Terms and Conditions are governed by the laws of Federative Republic of Brazil. Any dispute arising from the use of 393bet24 will first be referred to an amicable resolution attempt. Should the dispute remain unresolved, the courts of the district of São Paulo — SP are hereby elected as the competent jurisdiction, with express waiver of any other, however privileged it may be.

393bet24 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated by email at least 15 calendar days before taking effect. Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please reach out to our team at contato@393bet24.net or via live chat available 24 hours a day, 7 days a week, in Portuguese.

Current version: 1.0 — Effective January 1, 2026. This version fully supersedes all previous versions of the 393bet24 Terms and Conditions.

Good with the Terms?

Create your 393bet24 account and start betting safely

Free registration in under 3 minutes. Minimum deposit of R$ 10.00 via Pix. Bonus of up to R$ 500.00 on your first deposit. Withdrawals in up to 2 minutes via Pix, 24 hours a day.

Pix in 2 Minutes 24/7 Support in PT-BR SSL 256-bit 18 and over only
Official License
SSL 256-bit
Secure KYC
24/7 Support
Instant Pix
LGPD Compliant
Your Data Is Protected Under the LGPD

393bet24 processes your personal data in accordance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018). See our Privacy Policy in full to understand how we collect, use, and protect your information.

Responsible Gaming

Responsible Gaming Tools at 393bet24

Gaming should be enjoyable. We provide tools to help you stay in control.

Deposit Limit

Set daily, weekly, or monthly limits. Limit increases have a 24-hour cooling-off period to keep you in control.

Loss Control

Set a maximum loss limit per period. Your account will automatically pause once the configured amount is reached.

Account Pause

Pause your account for anywhere from 24 hours to 6 months with a single click. During the pause, no deposits will be processed.

Minor Protection

Access restricted to users aged 18 and over. Identity verification required before the first withdrawal.

If you need support, call CVV: 188 or visit our Responsible Gaming.

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